Residential Surcharge

In order to improve operation efficiency for service enhancement, HKD 20 Residential Surcharge is applied for any shipment picks up from or delivers to residential address in Hong Kong.


Hong Kong 

Applicable to:

Residential Surcharge will be applied on shipments sent from and delivered to address for residential purpose. Residential Property within remote area is subject to HKD 30 Remote Area Surcharge only. 

Charging Standard:

HKD 20 is applied on pickup or delivery at residential address. Payments in other currencies are based on HKD 20 and are calculated according to the exchange rate of that month.

Payment Method:

By shippers or receivers 

Summary of Hong Kong Pickup or Delivery Surcharge:

Method of Collection Location Surcharge / per shipment (HKD)


Self-drop off

S.F. Store / S.F. Service Center

Wavier for Residential Surcharge or Remote Area Surcharge

S.F. Service Points HKD 10
Door-to-door delivery/ pickup  

Industrial / commercial address(Non Remote Area)

Wavier for Residential Surcharge or Remote Area Surcharge

Residential address HKD 20
Remote Area

HKD 30

*From now till 31 December 2017, HKD 10/MOP 10 S.F. Service Points Service Charge is waived for parcels pickup at S.F. Service Points.


  1. Residential Property refers to location for residential purposes.
  2. Residential Property within remote area is subject to HKD 30 Remote Area Surcharge only.
  3. Shipments collected from or delivered to the above locations may require an additional business day.
  4. S.F. Express reserves the final right to define the locations where the above surcharges apply.

For further information, please call our Customer Service Hotline at (852) 273 0 0273 (Hong Kong).